Effective Date: 11/02/2025
Welcome to Sundarban Eco Friends. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, sundarbanecofriends.in, or use our services.
1. Information We Collect
We collect different types of information to provide and improve our services, including:
a. Personal Information:
- Name
- Email address
- Phone number
- Address (if required for booking confirmation)
- Payment details (processed securely through third-party payment providers)
b. Non-Personal Information:
- Browser type and version
- Device type
- IP address
- Cookies and usage data
2. How We Collect Information
We collect information through:
- Online forms when you book a tour or contact us
- Email communications
- Phone or WhatsApp inquiries
- Cookies and analytics tools when you visit our website
3. How We Use Your Information
We use the collected information for the following purposes:
- To process and confirm tour bookings
- To communicate with you regarding your inquiries and bookings
- To personalize your experience
- To improve our website and services
- To send promotional emails (only if you have opted in)
- To comply with legal obligations
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Trusted third-party service providers (such as payment gateways and travel partners) to facilitate bookings and payments
- Legal authorities if required by law
- Business partners in case of joint promotional activities (only with your consent)
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience. You can control cookie settings through your browser preferences.
6. Data Security
We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (except where legally required to retain it)
- Opt out of marketing communications
To exercise these rights, please contact us at help@sundarbanecofriends.in.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
For any questions or concerns about this Privacy Policy, please contact us:
Sundarban Eco Friends
Email: help@sundarbanecofriends.in
Call/WhatsApp: +91 77978 60930
By using our website and services, you consent to this Privacy Policy.
Thank you for choosing Sundarban Eco Friends for your tour needs!